Technical support

The NiagaraAX Framework is built on a modular, robust and reliable code base to maximise ease of use and minimise any problems.

In the event of any questions, Tridium EMEA partners can call on the expertise of our highly qualified technical support team. Based at our Coolham Head Office in the UK and in the USA, these experts ensure timely resolution of specific queries on the NiagaraAX Framework. Support is available via telephone or email for help with applications and device integration. Site issues can also be successfully handled in real-time through remote access where the Niagara Framework is deployed on live projects.

The Niagara Central web portal (www. niagara-central.com) provides a comprehensive source of information and answers for our partners on all topics related to Niagara. The site features a searchable knowledge base for integrators and developers, and active forums with many threads, allowing you to communicate and share issues with the wider Niagara Community.

Also on Niagara Central are a series of blogs by various Tridium developers and others which provide useful news on developments and instructions such as how to create an oBIX client driver.

This web site and that of Tridium Inc also provides plenty of information about Tridium’s technology and worldwide deployment.