Tridium Inc is owned by the Honeywell Group and therefore operates according to the policies set out in the Honeywell Code of Conduct. Although many of the clauses are not applicable to the Tridium business (because we are not involved in contracting for example) these policies are reproduced here in full in so far as it applies to our dealings with our customers.
Our Relationship with Our Customers
Honeywell serves many of the world's most distinguished industrial enterprises as well as a multitude of governmental bodies and individual consumers for whom we design, develop, manufacture and market quality products and services.
We Obey All Laws and Regulations
Our customer relationships are critical to Honeywell. In meeting our customers' needs, the Company is committed to doing business with integrity and according to all applicable laws. Products must be designed, produced, installed and serviced to internal standards and to comply with external regulations, the standards of the appropriate approval entities, and any applicable contractual obligations.
We Provide Quality Products and Services
Committed to being a Six Sigma Company, we strive to provide products and services that meet or exceed our customers' expectations for quality, reliability and value, and to satisfy their requirements with on-time deliveries.
- When our products, systems or components are manufactured or assembled according to our customers' specifications, there will be no change in design, material content or process, or substitution of parts, unless clearly authorized in writing by the customer or permitted under the terms of the contract or by regulation.
- Where inspection or testing is required to confirm conformance to specifications, there will be no misrepresentation of data or falsification of records.
- Our products should be designed to meet all applicable government standards and regulations.
- No product or system that has been used, other than in normal pre-sale testing, will be resold as new equipment.
We Seek Business Openly and Honestly
Sales are the lifeblood of the organization, and we will market our technologies, products and services fairly and vigorously based on their proven quality, integrity, reliability, delivery and value.
- Honeywell strictly prohibits bribes, kickbacks or any other form of improper payment, direct or indirect, to any representative of a government, labor union, customer or supplier in order to obtain a contract, some other commercial benefit or government action. The Company also strictly prohibits any employee from accepting such payments from anyone.
- Reasonable business entertainment and customer gifts of nominal value are permitted, including traditional promotional events, as long as what is offered is consistent with usual business practice, cannot be construed as a bribe or a payoff, is not in violation of any law and would not embarrass the Company or individual if disclosed publicly. Customer entertainment and gifts must be discussed in advance with your supervisor. If you have any question about the propriety of any entertainment or gift, consult with a member of the Law Department.
- Where a customer or potential customer notifies Honeywell of a policy or preference to prohibit or limit gifts to the customer's employees, Honeywell will respect the customer's policy or preference.
- It is Honeywell's policy to avoid any misstatement of fact or misleading impression in any of its advertising, literature, exhibits or other public statements. All statements made in support of our products and services should be true and supported by documentation.
- We will communicate clearly and precisely, either orally or in writing, so that our customers understand the terms of our contracts, including performance criteria, costs and schedules.
- We will seek all marketing data properly and legally, and we will not obtain or use any government classified or sensitive information from any source where there is reason to believe that the release of the information is unauthorized. If you are in doubt, contact a member of the Law Department.
- We will comply with the domestic and international antitrust and competition laws of all countries where we do business. These laws protect the free enterprise system and encourage vigorous, but fair, competition. Among other stipulations, these laws prohibit any formal or informal understanding, agreement, plan or scheme among competitors that involves prices, territories, market share or customers to be served and activities or agreements that unfairly restrict competition. All mergers, acquisitions, strategic alliances, and other types of extraordinary business combinations should receive timely legal review to assure that they do not raise concerns of market dominance or improper coordination among competitors. Likewise the Company's routine business and licensing plans should be conducted so that we compete aggressively, but within the law.
We Follow Accurate Billing Procedures
It is the Company's policy to reflect accurately on all invoices to customers the sale price and other terms of sales for products sold or services rendered. Every employee has the responsibility to maintain accurate and complete records. No false, misleading or artificial entries may be made on Honeywell's books and records.
We Safeguard the Property of Others
Honeywell safeguards the tangible and intellectual property of others which may be used in fulfilling work assignments, and we will comply with all regulations or contractual requirements governing the use of such property. We will obtain the tangible and intellectual property of competitors only through lawful means.
- We will not accept or retain classified materials to which we are not entitled or for which there is no need.
We Comply with Government Procurement Regulations
In addition to the provisions of this Code and other Honeywell policies, employees working with any governmental entity in any country have an obligation to know, understand and abide by the laws and regulations that apply to the conduct of business with government entities in that country.
- If a government agency, whether national, state or local, has adopted a more stringent policy than Honeywell's regarding gifts and gratuities, Honeywell employees and representatives must comply with that more stringent policy.
- Honeywell employees should contact a member of the Law Department for additional relevant corporate and business unit policies governing gifts and gratuities for government customers.
- The U.S. Foreign Corrupt Practices Act ("FCPA") prohibits Honeywell from making a payment or giving a gift to a foreign government official, political party or candidate or public international organization ("foreign official") for purposes of obtaining or retaining business. The FCPA applies to Honeywell everywhere in the world we do business. A violation occurs when a payment is made or promised to be made to a foreign official while knowing that the payment will be used to unlawfully obtain or maintain business or direct business to anyone else. Almost every country in which Honeywell operates has laws of a similar nature. Employees should contact a member of the Law Department with questions.
- We will not give or encourage anyone else to give inducements of any kind to any government employee, or to any supplier under government or non-government contracts or subcontracts, in order to gain any business advantage or contract.
- Managers will be aware of and comply with conflict of interest laws and regulations covering government procurements, including circumstances under which current or former government employees may be offered, or can accept, employment with the Company.
- In transactions involving the U.S. government, we will adhere to the provisions of the Truth in Negotiations Act, and we will make certain that cost and pricing data are current, accurate, complete, properly disclosed, documented and retained in appropriate files.
- It is Honeywell's policy to use consultants, sales agents or other professional service independent contractors only for legitimate, legal purposes.
- With respect to government contracts, only costs properly chargeable to the government contract will be billed to the government.
- Care will be taken to avoid mischarging of costs, including cross-charging of costs between contracts, charging direct costs as indirect costs or any other similar mischarging.
- Employees working directly on government contracts or subcontracts must be particularly diligent in recording their time, correctly indicating hours worked and the projects to which time is charged.
- All employees whose costs are allocated to government contracts or subcontracts must identify any expenses that are not allowable, paying special attention to such categories as alcohol, business meals and entertainment.
- In any government procurement process, we will not improperly obtain, use or disclose government source selection or proprietary information, such as sealed bid prices, technical evaluation plans, competitive range determinations or ranking of proposals.
- We will not accept nor retain government classified materials to which we are not entitled or for which there is no need.
- When we do accept or retain government classified materials, we maintain those materials in accordance with the laws pertaining to those materials. In the U.S., U.S. government classified information may be received and maintained only at "cleared" facilities, locations specifically covered by a Security Agreement. Employees with government security clearances who have access to classified data will safeguard that data according to government regulations, including applicable agency procedures.
- We will not use without proper approval any government-owned equipment to support non-government production or divert government-owned or other customer-owned materials from their intended contractual use.
- Should an improper practice or irregularity occur within the Company, Honeywell is committed to making all necessary corrections and taking prompt remedial action to prevent recurrence.